Whether you have a question, a partnership proposal or just want to share a great trip story — we read every message personally.
How can we help?
A few good reasons to reach out
✈️ Itinerary & product questions
Something missing in your generated itinerary, a city you'd love to see added, or a feature suggestion — we're all ears.
🤝 Partnerships & affiliates
Tour operators, DMOs, travel brands — if you'd like to explore a collaboration, tell us about your project.
📰 Press & media
Journalists and bloggers: we're happy to answer questions, share data and provide quotes — just reach out.
🛠️ Technical issues
Something not working as expected? Include your browser, device and what you were trying to do — we'll fix it fast.
Response time
We typically reply within 24–48 hours on business days.
Quick answers
Frequently asked
Is CityPlanAI free to use?
Yes — generating itineraries and browsing all destination guides is completely free. We earn a small affiliate commission when you book experiences through Tiqets, at no extra cost to you.
Can I request a new destination?
Absolutely. Use the contact form above or send us a message mentioning the city. We track all requests and prioritise based on demand.
My itinerary has an error — what should I do?
Please send us the city name, your travel dates and a screenshot. AI-generated content occasionally misses the mark and we take corrections seriously.
I'm a travel blogger — can we collaborate?
We love working with travel creators. Select "Partnership proposal" in the form and describe your audience and ideas — we'll take it from there.
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